Privacy Policy

Privacy Policy – LAMBTON DOORS

1. Person Responsible for the Protection of Personal Information

The person responsible for the protection of personal information at LAMBTON DOORS is:
Name: France Blanchette
Title: Controller – Management and Information
Email: France.blanchette@lambtondoors.com
Phone: 418-486-7401 ext. 2240

You may contact her with any questions regarding the management of your personal information

2. Collection of Personal Information

We collect personal information only when you voluntarily provide it to us, for example:

• When you contact us by email or through a form
• When you subscribe to a newsletter or request information

The information collected may include:

• First and last name
• Email address
• Phone number
• Mailing address (if necessary)

3. Purposes of Collection

Personal information is used solely to:<

• Respond to your requests for information or services
• Send you communications (newsletters, promotions, updates)
• Improve our services and the user experience on our website

4. Cookies and Tracking Technologies

Our website uses cookies to:

• Ensure proper website functionality (essential cookies)
• Analyze traffic and improve content (analytical cookies)
• Personalize your experience (preference cookies)

Using the Cookie Banner extension, you can refuse non-essential cookies at any time.

5. Consent

By providing us with your personal information, you consent to its use in accordance with this policy. You may withdraw your consent at any time by contacting the person responsible for personal information protection.

6. Data Retention and Destruction

Your personal information is retained only for as long as necessary to fulfill the purposes described above. It is then securely destroyed.

7. Disclosure to Third Parties

We do not sell or share your personal information with third parties, except:

• When required by law
• When necessary to provide a service (e.g., hosting provider, newsletter provider)

These third parties are required to maintain the confidentiality and security of the data.

8. Hosting and Transfer Outside Québec

Some information may be hosted or processed outside Québec (e.g., cloud servers). In such cases, we ensure that appropriate safeguards are in place.

9. Your Rights

In accordance with Law 25, you have the following rights:

• Right to access your personal information
• Right to correct inaccurate information
• Right to withdraw consent
• Right to request deletion of your information
• Right to data portability (receive your information in a structured format)

To exercise your rights, contact:

Email: France.blanchette@lambtondoors.com
Phone: 418-486-7401 ext. 2240

10. Security Measures

We implement technical and organizational measures to protect your personal information against loss, unauthorized access, disclosure, or misuse.

11. Changes to the Policy

This policy may be updated to reflect legislative or technological changes. The date of the latest update will be indicated below.

Last updated: April 2026