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Frequently Asked Questions

Our lead times vary depending on product availability. We send our lead times by email every Monday to our customers. If you are a customer and are not receiving them, please mention it to your sales representative or contact our Customer Service.

Just mention it to your sales representative, and they will handle your request.

Yes, this is absolutely possible. Simply inform your sales rep and provide a physical sample so we can complete the color match.

Please visit our Contact section and reach out to the sales representative for your area.

We are proud to be part of the DE LA FONTAINE family since 2024, which specializes in steel doors and frames. We invite you to visit the website for more information or consult your sales representative.

The combination of wood doors and steel frames can meet a wide range of solutions, and our team is available to guide you.

For more information about our products, please visit the product page and the product navigation tool to discover our product limitations.

To learn more about our freight policy, please contact your sales representative.

Where can I find information regarding the different glass limitations in fire-rated doors? You will find all the necessary information in the product section by navigating through our filter tool, as well as all product-related details. If you cannot find the information you are looking for, we invite you to contact your sales representative.

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